Activating Your Warranty

Guide

Activating your warranty

Difficulty: Beginner Time: ~10 min Applies to: All boards Last updated: Sep 2026

Watch the walkthrough

Watch on YouTube ↗ · JETSURF USA — new owner series #2. Timestamps below follow the video's on-screen counter (0:25–2:05).

Warranty registration is done entirely in the JETSURF app. The board ships with a "register warranty" sticker and the QR codes you need. The key thing to check at the end is the initial pairing date — that's the day your warranty starts.

Before you start

The "register warranty" sticker on the board (and its QR code)
A phone with the App Store or Google Play
An Apple ID, Google account, or an email address and password

Steps

0:32 — Download the JETSURF app — App Store for Apple, Google Play for Android.
0:39 — Note the QR codes on the board: one adds the board to your garage; separate ones link to riding tips and maintenance info.
0:55 — Open the app — it opens on your garage.
1:04 — Add a board and choose the type — Surf for a surfboard (or Skate for a skateboard).
1:12 — Scan the board's QR code. The app shows your board, with a picture.
1:20 — Sign in: continue with Apple, continue with Google, or use an email and password.
1:38 — The board is added and now appears in your garage.
1:50 — Open the board (e.g. "Race DFI") to see its details — name, product type, and serial number.
2:05 — Check the initial pairing date. That date is the start of your warranty.

Tip: while you're in the app, scan the tips-and-tricks and maintenance QR codes from the board too — they load riding and care info tied to your exact model.

Caution: register before the board sits unused for long — the warranty start date is set by the initial pairing, so pair it promptly and confirm the date shown is correct. Keep the serial number on record.

Written up by riders from the manufacturer walkthrough above and our own time with these boards — not official JETSURF documentation. Procedures, torque figures and service intervals vary by model and year: check your owner's manual, and if a job is beyond you, book it with a service centre. Work on your board at your own risk.

Activating your warranty